Deploy Outlook for iOS with a Managed Exchange Account using Microsoft Intune

Introduction

More good news! Microsoft Intune now provides us with an even easier way to pre-configure an e-mail account for Outlook on iOS (and android). This is done with the use of an App Configuration Policy and the additions to the configuration designer when configuring the Outlook app. Let’s walk through the process.

A peek into the Microsoft 365 device management portal

App Configuration Policy

  • First things first: Log into the Microsoft 365 Device Management Portal at https://devicemanagement.microsoft.com
  • Locate Client apps -> App configuration policies and create a new policy on Add.

  • Give the policy a suitable name and description. Mine is called: Outlook Configuration Policy
  • Device enrollment type: Managed devices
  • Platform: iOS
  • Associated app: Outlook
  • Note: If Outlook is not listed in your end, you will need to add it. See: https://docs.microsoft.com/intune/store-apps-ios

  • Next, click on Configuration settings
  • Select to Use configuration designer
  • Email Server: outlook.office365.com
  • Email account name: Exchange Email
  • Username attribute from AAD: Primary SMTP Address
  • Email address attribute from AAD: Primary SMTP Address
  • Click OK and save your changes

  • Next! Assign the policy to a group consisting of users.
  • Save the assignment

End-user experience

Now, when users install the Outlook app from the Company portal, or if you have a required assignment of Outlook, the users will experience following with Managed Exchange Account.

Important note: I was made aware on Twitter, that this is (by the time of writing, October 2018) only for basic authentication capable accounts. Accounts using modern authentication will need to apply the keys mentioned in: https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/outlook-for-ios-and-android/outlook-for-ios-and-android-configuration-with-microsoft-intune

In other words, for now this will probably see most uses with on-premise Exchange or similar where legacy authentication haven’t been blocked 🙂

Enjoy 🙂

More info:

  • https://docs.microsoft.com/en-us/intune/whats-new#outlook-mobile-app-configuration-policy-
  • https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/outlook-for-ios-and-android/outlook-for-ios-and-android-configuration-with-microsoft-intune

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