Getting started with Remote help with Intune and Microsoft Endpoint Manager

Introduction

Remote help is the brand new and sought-after feature, which provides classic remote assistance capabilities (almost) natively to Windows. Remote help was announced during this years Microsoft Ignite, and started its public preview rollout last week.

Remote help is integrated with Microsoft Endpoint Manager, and this blog post serves as my first look into getting started and using this delicious new feature.

TL:DR: Find a short video recording of the Remote help workflow down in the post. 🙂

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Back to basics: Modifying registry for the CURRENT user coming from SYSTEM context

Introduction

Back in the days, when I started out being a newbie in the software deployment world, I had no real grasp about the different contexts (USER vs. SYSTEM), and I found it to be a trivial task to combine the two.

Today I find it an obvious approach, and in this post, I will give a quick example of how to modify registry for the CURRENTLY logged on user, while delivering an installation in SYSTEM context.

Oftentimes the scenario is, that you need to deploy software which requires local SYSTEM permissions, and while doing so, you’d like to modify the registry for the CURRENTLY logged on user.

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Remove desktop shortcuts for the current user and public profile using PowerShell and Proactive Remediations

Introduction

I think most IT-professionals who’s working with software delivery in some sort, has dealt with software and software installers in general, that puts a shortcut on the desktop by default. Annoying indeed.

Typically you’re in for a treat, when trying to figure out how to customize the installer, to prevent the shortcut on the desktop from being created. It’s not rare either, that the installer simply doesn’t support that.

And finally, we are all aware of the desktop-shortcut-mess, when using OneDrive PC folder backup (formerly known as ‘Known Folder Move’), where shortcuts are duplicated and synced between devices. Yikes.

Long story short, I was tired of spending time on desktop shortcuts, so I figured it was time to create my own solution to the problem.

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Using Filters with Conditional Access: Protect your privileged users with an additional layer of security

Introduction

So, I’m quite far behind in my blogging schedule, and I’m merely picking up on a feature which released in preview back some time in May. Luckily, this doesn’t impact the importance of the topic, and therefore I’m still putting it out there.

A neat example of putting Filters to use with Conditional Access, is by protecting your privileged users, like your Global Administrators, with an additional layer, only allowing access to resources if coming from specific devices.

Curious? This post will walk you through how to achieve just that. 🙂

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Configure Microsoft Teams application settings using PowerShell and Proactive Remediations in Microsoft Endpoint Manager

Introduction

Almost a year ago, I wrote a blog post on how to configure Microsoft Teams application settings using Configuration Manager and Powershell. For good measures, find this post in the link below:

Not too long ago, I started getting some reports on, that Teams is no longer picking up the changes made to the config.json and that Teams is hanging at the loading screen. I initially tried to reproduce, but was unable to.

I decided to invest some more time into the issue, and ended up being able to reproduce and find the cause. In the process of troubleshooting, I decided to try and move this into Proactive Remediations in Microsoft Endpoint Manager as well. The result made up this blog post.

Below a quick illustration of running the solution manually. The detection script detects that Microsoft Teams needs its settings configured, and the configure script carries out the configuration.

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Configuring Microsoft Edge and ‘Always allow to open links of this type in the associated app’ using Microsoft Endpoint Manager

Introduction

This is just a really quick post, describing how you configure Microsoft Edge to always – and without prompting the user – open certain links in their associated application.

This might seem like an odd and out of the ordinary post, but I needed this myself, and failed to find the relevant details described properly anywhere.

The mentioned prompt is something that’s generated when opening links to Teams meetings, or when trying to open Office documents in their respective desktop application.

Prompts which in most cases are irrelevant to the end-users, and by eliminating those, the user-experience is improved by a little. TL:DR down below.

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Notify users when their device is running low on disk space using Toast Notifications and Endpoint Analytics Proactive Remediations

Introduction

This is a follow up, on the post I did a few weeks ago, on notifying users with devices being low on disk space, using Toast Notifications and Configuration Manager

This time, I’m moving all of it, into the Endpoint Analytics Proactive Remediations feature of Microsoft Endpoint Manager Intune. This will actually simplify things a lot, as it removes the need for custom collections, Configuration Items and Baselines.

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Move away from Group Policy and set wallpaper and lock screen images with local source files and Microsoft Endpoint Manager Intune

Introduction

This is something I currently just have done myself, in our own environment, and while it’s neither super technical nor advanced, then I figured it deserved some attention regardless.

I assume most hybrid (co-managed) environments still look towards Group Policy when doing this, because it’s easy and what we’ve always been doing. I’m regularly asked to change our desktop wallpaper and lock screen images, and when things needs to be done in a hurry, you usually stick to the easy solution.

This time though, I was stubborn and insisted on moving away from Group Policy and do it with Intune. The process made up this short blog post. 🙂

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Setting up Microsoft Tunnel Gateway with Microsoft Endpoint Manager and Linux VM(s) in Azure

Introduction

I typically blog about topics, that I’m currently addressing in my own daily work, and this time is no different.

Covid-19 surely has a saying on this particular topic as well, and empowering our users to do more, working securely from home and remote, is key.

In that regard, we needed a simple VPN solution for our iOS devices, and while making my way through the setup and configuration of Microsoft Tunnel Gateway, I decided it was worth blogging as well.

This post will walk you through everything you need know, in order to successfully setup Microsoft Tunnel Gateway as a proof of concept.

This includes:

  • Creating the VM(s) in Azure
  • Assigning static public IP
  • Hardening of the inbound traffic
  • Configuring public DNS record
  • SSH’ing to the Linux server
  • Installing Docker on Linux
  • Setting up configuration in Microsoft Endpoint Manager
  • Installing Microsoft Tunnel on Linux
    • Copying down TLS certificate to Linux
  • Deploying VPN profile in Microsoft Endpoint Manager
  • Verifying connection to VPN on iOS is successful

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Comparing Security Baselines in Endpoint Manager using PowerShell and Microsoft Graph API

Introduction

I just very recently discovered, that a new version of the Security Baseline for Windows 10 was made available in Microsoft Endpoint Manager Intune.

It’s been a while since the last version, more than a year in fact, so it was a pleasant surprise seeing an update on this area.

Security Baselines, and those for Windows 10 in particular, consist of a lot settings. So I wondered what’s changed and started browsing and comparing the various settings via the admin portal.

Then I realized how that’s not very optimal, and began looking for alternatives. I eventually got myself into trying something new, and went on to compare the Security Baselines Profiles using Powershell and the Microsoft Graph. The result of that journey is this post. 🙂

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